Neteller: Forgot security ID - what to do?
If you forget your Neteller security ID, you will no longer be able to make transactions. We'll show you how to get and reset the "Secure ID".
Forgot forgotten security ID at Neteller
- Open the Neteller website and log in to your account.
- Go to the "Account" category on the left and find your "Secure ID" under "Details".
- If you click the "Get" button, a link will be sent to you by email.
- Open the link and, under certain circumstances, log in again. The security ID is then displayed.
Reset security ID at Neteller
- Follow the first two steps as in the instructions above.
- Now, however, do not click on "Retrieve", but on the "Reset" option.
- You will now also receive a link by email. Here you have to log in again and then receive a new security ID.
