Neteller: change currency - is that possible?

If you open an account with Neteller, you have to choose a currency. Changing the currency in your account afterwards is not that easy with Neteller. In this practical tip, we explain what you have to do so that you can pay with your desired currency when shopping in the future.

Change currency at Neteller

First the bad news: you must not change the currency in your Neteller account yourself later. The second bad news is: Even from the Neteller customer service, nobody can change the currency in your account.

• The only way that Neteller offers you when you change currency is to close your current account. This is necessary because you can only have an open account with Neteller.
• After you have closed your old Neteller account, open a new account with a different email address. With this you then set the desired currency.
• You cannot transfer data from your old Neteller account to the new account yourself, only the Neteller employees are authorized to do so. In this regard, contact Neteller support using the contact form. You will then be called back by an employee who will clarify the details with you. The phone number you provide in the support form should be the same as the one you have registered with your new Neteller account.
• Otherwise, you can also contact Neteller support at the free service number 0800 1800077.

If all of this is too cumbersome for you, we will present some alternatives to Neteller in the next article.