Netflix: error 30103 - you can do that

Netflix users keep struggling with error messages. This practical tip shows you how to fix error 30103.

Netflix error 30103 - cause

Error 30103 occurs with Netflix primarily in connection with the Apple TV, as long as it cannot establish or maintain a connection to the Netflix servers.
In this case you will receive the following error message: "An error occurred while loading the content. Please try again later."

First test the Internet connection of your Apple TV by navigating in the settings, select "Network" under "General" and then select the "Test network" option.
If the connection test fails, contacting Apple Support will help.
A restart of the Netflix app or the entire Apple TV can also solve the problem.
If the error is still displayed, log out of your account within the Netflix app and then log in again. To do this, press the play button when the error occurs when starting the Netflix app and then select the "Deactivate / log out" option.
If the error occurs when playing a film, press the menu button and select the "Log out" option. In order to be able to use Netflix normally again, you have to log in to your account again.
A software update of the Apple TV may also fix the problem. You carry out a software update in the settings under "General".
If all these attempts have failed, you still have the opportunity to expand your home network, for example by using a WiFi repeater and thus amplifying the signal.
Using a Powerline adapter over your power lines can also significantly increase the stability of your Internet connection.
Finally, you can try restarting your router.

In the next practical tip, read what you can do if the download of films or series episodes does not work with Netflix.