Netflix: fix error code nw-1-19 - how it works

If you receive the error code nw-1-19 from Netflix, this indicates a network error. In this practical tip, we will tell you what you can do about it.

Netflix "nw-1-19" Error - What to Do?

• In order to use the streaming service, you must be correctly connected to the Internet.
• At the same time, you need to make sure that your network supports the streaming function. Public networks in particular can have such a restriction.
• In most cases it is sufficient to briefly switch your device off and on again.
• You should also disconnect your router from the power supply for about 10 seconds and then try again.
• If you are using a wireless connection via WLAN, make sure that the router is not too far away, otherwise connection problems may occur.
• Our tip: Connect your device directly to the router using a LAN cable to avoid such errors.

If you would like to terminate Netflix, we will tell you in the next practical tip how exactly you have to proceed.