Nexus back comes loose - what to do?
If the back of your Nexus 6 has come off, you are not alone with the problem. We will show you why and what you can do.
Nexus 6: why does the back come off?
- For some users, the back of the Nexus 6 only comes loose after several days or weeks; for other users, the device has already been delivered with the defect.
- This is probably not a design error, but a processing error. Too little adhesive with too much tension will cause the back to pop off.
- A too warm battery is also possible. If the battery gets warm, it swells, softens the adhesive and thus opens a gap in the housing.
Nexus 6: Claim the defective back
- Since the problem with the solved backsides of the Nexus 6 is already known, an exchange is usually not a problem. This is definitely a guarantee case.
- Simply contact the dealer from whom you bought the Nexus 6 and apply for a new Nexus 6. Most dealers can do this either on site, by phone or online by email.