Nokia: Check the guarantee - how it works

To find out whether your Nokia smartphone is still under warranty, you can check the warranty status. We'll show you how and where to do it.

Check warranty status for Nokia devices

If you have lost your Nokia smartphone bill, you can still find out how long you have a guarantee on the device.

• All you need is the serial number of your smartphone. The so-called IMEI consists of 15 digits.
• As a rule, the IMEI is shown on the display of your smartphone as soon as you enter the key combination "* # 06 #" in the telephone field and tap the green handset.
• If that doesn't work, open the "Settings" on your Nokia smartphone and go to "Info". You will then find the number under "Status". If you have a Nokia Lumia, select the "More information" option.
• Alternatively, you can find the IMEI on the inside of your smartphone after you have removed the battery.
• As soon as you have found the IMEI, open the Microsoft website and have the warranty check carried out for your Nokia smartphone.