Nokia Lumia: Forgot PIN - what to do?

This guide shows you what you can do if you forget the PIN of your Nokia Lumia.

Nokia Lumia: Forgot your PIN - you can do that

If you have forgotten the PIN, you must perform a hard reset. Your cell phone will be reset to the factory settings. Your files will be lost, but you can restore them using a backup that is automatically created regularly and stored in your cloud. You can read more about this here.

• Turn off your phone.
• Press the volume down button and the power button at the same time until your Lumia vibrates. Then release the power button and hold the volume down button until an exclamation mark appears on the display.
• Now press the volume up key, volume down key, power key and again the volume down key.
• Alternatively, with the device switched on, you can press the volume down button, the power button and the camera button until the phone vibrates. Then release the power button and hold down the volume down button and camera button for a good five seconds.
• Your cell phone will now be reset and the PIN deleted.