Cancel O2 DSL - Here's how

To terminate your O2 DSL contract, you must adhere to the notice period and choose the right form of termination. We show you the individual steps.

Terminate O2 DSL - so you change the DSL provider

If you do not want to abolish your DSL connection, but only want to change providers, you do not have to cancel yourself. When concluding your new contract, indicate that the old O2 contract should be terminated. You will usually receive an exchange bonus for this. However, please note that the notice period must still be observed.

O2-DSL: Observe notice periods

O2 offers contracts with different terms:

• For contracts with a minimum term of 24 months, a notice period of 3 months applies. If this is not adhered to, the contract is automatically extended for another year.
• A one-month notice period applies to contracts with a one-month term. Otherwise the contract will be extended for another month.

O2 contract: form of termination

You should terminate your contract in writing with your personal signature. It is also advisable to send the notice of termination by registered mail. If you have any doubts, you can provide proof of timely termination:

• To cancel, you can use our free cancellation template for O2. This is also sent automatically. Alternatively, you can also download the template as a PDF.
• Send your notice of termination to O2 GmbH & Co KG, Kundenbetreuung, 90345 Nürnberg.

If you move, you do not have to cancel your O2 contract - you can also take the O2 contract with you.

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