O2: Pay out prepaid credit - is that possible?

In this guide, we show you whether and if so how you can withdraw your O2 prepaid credit.

Pay out prepaid credit at O2

The prepaid credit can be paid out at O2. To do this, follow the steps below.

• Download the form for prepaid credit payment and fill it out.
• Send the completed form by post to Telefonica Germany GmbH & Co. OHG, Prepaid-Kundenbetreuung, 90345 Nürnberg. You can also fax the form to 0800 8002 002.
• Enter your SIM card number and your phone number in this form. O2 also requires your bank details. Your credit will be paid into this account.