o2: Have the SIM card exchanged - how it works

If you need a different SIM card, you can easily exchange it with o2. In this practical tip, we explain exactly how to do this.

Have the SIM card exchanged at o2 - how it works

1. First log in to o2.de with your contract details.
2. Under "My o2" you get all information about your contract. Click on "Tariff & SIM card" on the left.
3. Then click on the tab "Manage SIM card" in the top right corner.
4. Then click here on "Order replacement SIM card". Under "Reason" select the option "Different SIM format required".
5. Ordering a new SIM card is free of charge for you. Check the data and click "Next" to order the new SIM card for your mobile phone.

In the next practical tip, read what you should pay attention to when changing the SIM card.