Delete origin account or EA account
In this practical tip we will tell you how you can delete your unused Origin account (formerly EA account).
Contact customer service to delete the Origin account
Electronic Arts will not let you delete your Origin account on your own. If you would like to finally terminate your membership, you must therefore contact the company personally:
- It is best to contact customer service by phone and describe your concerns. Within Germany, dial 0221 - 37050193, in Austria 0720 - 883349 and in Switzerland 0225 - 181005 (Mondays to Saturdays between 9:00 a.m. and 9:00 p.m. Standard fees apply).
- Alternatively, you can email the privacy policy administrator. You can reach this at the address
- Electronic Arts explicitly points out that once deleted accounts cannot be restored. All games and additional content purchased are irretrievably lost.
- Any fees, surcharges or other costs incurred can also be claimed by Electronic Arts after the account has been canceled.
If you have acquired a new email address, you do not have to create a new Origin account right away. Here we show you how to change the address in the existing account.