Origin: change cell phone number - how it works

If you have a new cell phone number, you should also change it at Origin. The reason for this is clear: if you use your mobile phone number to log in, you will no longer be able to access your Origin account without changing the number.

Change cell phone number at Origin

Depending on whether you still have access to your old cell phone number or not, you have to do it differently at Origin.

• If you can still log in to Origin, open the following EA website. If you switch to the "Security" category after logging in, you can enter a new mobile number there.
• If you can no longer log in to Origin due to the loss of the old number, you must contact EA customer service. Briefly describe your problem there in chat or email.
• By answering your security question or other measures, your phone number will be deleted and you can log in again with your password. You can then store a new mobile phone number using the instructions above.

In the next practical tip, we will show you how to create a backup of Origin.