Origin: Forgot Security Question - What To Do?

If you forget the Origin security question, you must contact EA Customer Service. We'll show you how it's done.

Origin: Forgot security question

1. Open the EA help website and enter "Origin" as the product.
2. Click on "Next" at the bottom right and select your platform. Then confirm again with "Next".
3. Select "Account Security" as the topic and write briefly as text that you have forgotten your security question (see picture).
4. If you are not logged in yet, you must do so now. Your request will then be sent to EA.
5. Customer service usually reports after a few hours to days. You will then be asked to confirm your identity so that you can change your security question.
6. Note: If you do not want to wait long to solve your problem, you can contact customer service directly at 0221 37050193. You only pay your usual landline fee for the call.

We will show you how to connect Origin to the PSN in the next practical tip.