Otelo: How to cancel your mobile phone contract
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If you want to cancel your mobile phone contract or prepaid card with Otelo, you can do it either in writing or online. We will show you what the cover letter could look like and give you the necessary contact details.
Cancel the Otelo mobile phone contract or prepaid card
Make sure that you cancel on time. Many contracts have a term of 24 months. You have three months' notice. Your contract will be extended for another 24 months without notice.
- Send the notice of termination by email to or by post to: otelo-Team c / o Vodafone GmbH 40878 Ratingen
- The possible text for your notice of termination could look like this: "Dear Sir or Madam, I hereby terminate the existing contract (or the existing prepaid card) by calling 0151 123456789 at the earliest possible date. Please let me know and send me one Confirmation of termination. "
- At Chip Online you will also find a free cancellation template to download.
Cancel contract with Otelo online
It is now also possible to easily cancel the contract online.
- To do this, call up the contact form and enter your message. Alternatively, you can also send an email to " ".
- Write here that you would like to cancel your contract as soon as possible.
- You will receive an SMS and an email confirming Otelo's cancellation.
Are you looking for a new mobile phone tariff? In the next practical tip you will get to know the best sites to compare mobile phone tariffs online.