Otelo number portability - so it'll work
If you want to switch from your old mobile phone contract to Otelo, you can keep your old telephone number by taking your number with you. We'll show you what to look out for and how to apply for it.
Calling number with Otelo: You should know that
- Calling numbers is generally free of charge at Otelo, only the old provider is likely to incur costs. These are usually between 20 and 30 euros.
- You must register the transport with your old provider beforehand. This is best done with the termination, but can also be carried out up to 90 days after the end of the contract.
- If you would like to take your phone number to Otelo before the end of the contract, this is usually also possible, but the basic monthly fee will still be paid.
- Changing the number usually only takes a few hours. However, you do not have to worry about your availability.
Otelo: Request number portability
- Open the Otelo website and click on "Order directly" in the top right corner.
- Select the desired tariff here and confirm with "Order now".
- Enter all personal data and fill in all the data below under the category "Take your number with you to otelo!" out.
- The number portability is then integrated into your contract.
The CHIP network test: Otelo is this good in the Vodafone network
In the next practical tip, we will show you how to activate your new SIM card from Otelo upon receipt.