Outlook: Hyperlink cannot be inserted
Sometimes it is not possible to insert hyperlinks in a new Outlook email. Then the "plain text" function is switched on and the hyperlink function is highlighted in gray. In this practical tip, we explain how to find the right attitude.
Hyperlinks cannot be inserted in Outlook
Often, when you reply to messages, you cannot insert links in the email. This is because the sender sent a "plain text" email (see picture).
- To be able to format your mail reply, go to the "Format text" tab in the mail.
- In the second block of links you can see that the "Text only" button is selected. Click on "HTML" to format your email and set links.
