Outlook: reading area keeps disappearing - what to do?

If the reading area keeps disappearing under Outlook, this can be annoying in the long run. In this practical tip, we will tell you what you can do about it.

Reading area always disappears under Outlook - you can do that

This error is due to a faulty update. You must therefore uninstall this:

1. First press the key combination [Windows] + [R] and enter "appwiz.cpl" there. Confirm with [Enter].
2. Once there, click on the entry "Show installed updates" on the left side.
3. Search the list for the update "KB3114409" and uninstall it with a double click.
4. For security reasons, you should hide this update. To do this, go to "Control Panel"> "Windows Update".
5. Click "Check for updates" here and wait for the search to finish.

Further steps: Outlook reading area always disappears

1. Then switch to the detailed view by clicking on the available updates.
2. If "KB3114409" is still displayed here, remove the check mark before the update.
3. In addition, right-click on the update and select "Hide update". The problem should now be resolved.

Tip: How to import all public holidays into Outlook

On the next page we show what may be the reason why Outlook does not give any feedback. This practical tip is based on Office 2016 on Windows 10.