Outlook: Mails don't arrive - that's why

With Outlook you can easily organize emails, appointments and more. However, it can happen that the mails do not arrive. A faulty internet connection or incorrect server data can be to blame. In this practical tip you will learn what causes this error can still have and how you can solve the problem.

Mails do not arrive in Outlook - Internet and providers

In many cases you can easily solve the problem yourself:

• In order for the emails to be retrieved, you must have a constant internet connection.
• To test this, you can open any page in the browser. If this cannot be opened, you should check your internet connection.
• There may also be a problem with your provider, which is why no emails arrive in Outlook.
• Open the respective website of your email provider to check whether it can be reached.
• If this is not the case, you will probably not be able to check emails either. Then wait until the page is available again.
• Your email account may also have been blocked due to violations. If in doubt, contact your provider.

Other options: Mails do not arrive in Outlook

If your internet works without problems and you can easily reach your provider, you can try the following tips:

• Make sure you've set up your email account correctly in Outlook.
• To do this, click "File"> "Account Settings".
• The correct server data for your respective provider must be entered here.
• In addition, you must ensure that you have entered the correct e-mail address and the associated password correctly.
• If you have any problems, contact your provider. This can also give you the necessary information about the server used.
• Alternatively, you can set up your email account again in Outlook.

This practical tip is based on Outlook 2013 under Windows 7. In the next practical tip we will show you the 5 most annoying functions of Outlook and how to deactivate them.