Outlook: folder disappeared - so you solve the problem
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If you cannot find a missing folder in Outlook, the problem can usually be solved with a few clicks. We'll show you the options.
Show missing folders in Outlook again
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Image 1: Folders disappeared in Outlook: Click on the "View" tab above
Image 2: Select the "Normal" option in the "Navigation area" drop-down menu
If not only an Outlook folder has disappeared, but also the entire folder bar on the left side, the error is easy to fix.
- Go to the "View" tab at the top of Outlook and look for the "Layout" category there.
- Click on the "Navigation area" item and select the "Normal" option.
- The folder should then be visible again. If this is not the case, read on in the next paragraph.
Outlook folder has disappeared: Check filter settings
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Image 1: Click on the "View" tab
Image 2: Now select "View Settings" in the top left
Image 3: To the right of the "Filter ..." button should be "Off". If not, click "Filter ..."
Image 4: In the following window, first click on "Delete all" and then on "OK"
Incorrect filter settings can also ensure that folders in Outlook are suddenly hidden and disappear. A quick inspection often solves the problem.
- Switch to the View tab at the top of Outlook again.
- In the category "Current view" you will find the " View settings" .
- The "Off" option should appear next to the "Filter" button.
- If this is not the case, click on the button and select "Delete all" .
- Now only acknowledge this with "OK" .