Outlook does not send mails - this may be the reason

This practical tip shows you what you can do if Outlook does not send any emails.

Outlook: Fix problems with sending mail

Note: These instructions are based on Outlook 2010 version 14.

• First, check if there are any problems with your internet connection. To do this, call up some websites with your browser or open other programs that also require an Internet connection.
• Also check that your account settings have been configured correctly. To do this, click on "Account Settings" under "File" and select the appropriate mail account.
• By clicking the "Repair" button, you can start an automatic repair wizard that can possibly fix your problem.
• Double-click on your account to check whether all the data has been entered correctly. Depending on the email provider, you will find the configuration data on the website of your provider.
• If that doesn't help, select the relevant account and click on "Change". Then select "More Settings".
• Check "Automatically check connection" and select the correct network under the "Connection" tab.
• If that doesn't help, uninstall Outlook and reinstall the program. Then set up your e-mail account again and try sending an e-mail as a test.
• If you need help setting up the account, you can use the following instructions: for Gmail, for T-Online accounts, for AOL Mail, for Web.de accounts, for GMX and for 1und1-Email.

In the next practical tip, we will show you what you can do if Outlook sends emails independently.