Outlook does not show new mails - what to do?
Outlook users sometimes have the problem that new mails are not displayed. There can be several reasons for this - in our practical tip we will show you what you can do.
Search junk email order in Outlook
First, check your junk email folder. Occasionally, emails from unknown addresses are placed in this folder.
- On the left side of Outlook you will find your email folder. Click on "Junk E-Mail".
- Search the folder for the emails that you miss in the standard mailbox.
Check antivirus programs and check account
If you cannot find your emails in the junk email folder, you should rule out other sources of error.
- Check whether installed antivirus programs are the cause. They can have installable Office plugins that can ensure that new emails are not displayed.
- Next, you should check that your account settings are correct. To do this, click on "Settings"> "Accounts". In particular, check the address for the incoming server and compare it with the information provided by your email provider.
- There may also be an error in the settings for the "Send / Receive" option. Click on "Settings"> "Schedules" and check the configured time intervals here. Also note that the configuration made is also activated.