Contact PayPal Customer Service - Here's how
If you have any problems with your PayPal account, it is best to contact customer service immediately. Find out how you can best reach the service team here.
Contact PayPal customer service - you have these options
If you notice unusual activities on your PayPal account or if you suddenly no longer have access to your PayPal account, please inform the service team immediately to be on the safe side.
- PayPal customer service is available Monday to Friday between 8:00 a.m. and 8:30 p.m. On Saturdays and Sundays you can speak to the staff between 9:00 a.m. and 7:30 p.m.
- Calling PayPal at service number 0800 - 723 4500 is free of charge within Germany.
- If you are abroad, call +35314369003. Here, however, you may incur international telephone costs.
- You can also reach PayPal via email. The payment service provides a contact form for this. However, you will only get to the contact form after you have logged in or provided an e-mail address.
- Then categorize your problem and fill out the contact form. When all the required information has been entered, you can send your message using the "Send" button.
- Alternatively, PayPal offers the email address for contacting us. In particularly urgent cases, however, this address is not necessarily the first choice.
- If you have received suspicious emails, forward them to .
- You can find the answers to general questions in the PayPal Help Center.
In the next practical tip, read how to delete your PayPal account.