Forgot PayPal login - what to do?
If you have forgotten your data for the PayPal login, you can reset your password or your email address in order to regain access to your PayPal account. Even if your password is no longer accepted, you should reset it, as it may have been changed without your knowledge.
Forgot PayPal login: reset password
The function that you can use to reset your email address or password is easy to find on the PayPal website. So you do not have to search long if you have forgotten your login data.
- Go to the PayPal homepage and first click on "Login" in the top right corner.
- Now click on the link "Forgot your email address or password?" On the registration page.
- Select whether you have forgotten your PayPal password or your email address.
- If you have forgotten your password, enter your email address and the generated captcha code in the corresponding field. Then click Next".
- After a few minutes you will receive an email from PayPal with a link that you can use to reset your password.
Forgot PayPal login: restore email address
If you have forgotten your email address, you have to go to PayPal under "Log in" and "Forgot email address or password?" Click the "Restore" link a little further down.
- Now you can choose again whether you have forgotten your password, your email address or both.
- Place your selection under "Forgot email address" and enter the email addresses in the following three fields that could be suitable for your PayPal account.
- Enter the captcha code in the field provided and click on "Next".
- PayPal will then find out which of the entered email addresses is the correct one.