Paypal: "Unusual activity in your account" - what to do?
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Unusual activity on your PayPal account should ring all alarm bells for you. And not only that - here you can read how to save your money or at least keep the damage within limits.
Unusual PayPal Account Activities - Change Password
If you have the bad suspicion that unauthorized persons have gained access to your PayPal account, you should change your password in the same second.
- To change your PayPal password, first log into your account. Under "Personal data" choose "Password" and then "Change".
- With the new password, make sure that it cannot be cracked so easily. Common names, names or the popular number sequence 123 are not really sure.
- A secure password is characterized by an arbitrary arrangement of letters, numbers and special characters. In a separate article, we have put together some tips for a secure password.
- After securing the account using a complex password, check your account closely. If you find out that money has been illegally transferred from your account, contact PayPal support as soon as possible.
- In the event of damage or suspected fraud, click on "Conflict resolution" to contact PayPal directly. Alternatively, contact PayPal by phone.
- You can reach PayPal Customer Service by phone Monday to Friday between 8:00 a.m. and 8:30 p.m. On Saturdays and Sundays the PayPal service team is there for you between 9:00 a.m. and 7:30 p.m. The call on 0800 - 723 4500 is free of charge for you. If you would like to contact PayPal customer service from abroad, call +353 1 436 9003. Please note that this phone number may incur costs.
No access to the PayPal account: how to do it now
If you do not have access to your account, go to the PayPal homepage and scroll down.
- In the lower menu bar, click on the "Security" option.
- On the following page, scroll down again and select the "Report unauthorized account access" option in the "Further links" area.
- Finally, go to the right column under "Can't log in right now?" on "Next".
- If you have received suspicious emails, please forward them to .
We have summarized how you can protect yourself from the PayPal triangle fraud in a separate post.