Cancel PayPal payment - does it work?
Related Videos: Cancelling a PayPal Transaction (May 2024).
You can cancel your PayPal payment if you have problems with an order. However, be sure to contact the dealer first - this can often solve the problem. For this, the order may have been placed within 45 days.
Cancel PayPal payment with PayPal Buyer Protection
- First open PayPal and log into your account.
- Then click "Activities" in the menu and select the payment you'd like to cancel.
- Then you have to click on "Report a problem".
- Then choose the exact reason.
Reasons for cancellation with PayPal
- Buyer Protection: "I did not receive a purchased item" or "The item I received does not match the description" - in these cases PayPal asks you to provide further information. You must choose one of these reasons within 20 days of purchase for PayPal to take care of it.
- External account access: On the following page you only have to click on "Next" and send the form.
- PayPal will then check your cancellation, contact the retailer in many cases and, if necessary, refund the invoice amount.
Cancel transfer at PayPal
You can also send money to friends or a merchant through PayPal. An email address is sufficient. If you make a mistake, you can cancel the payment:
- Under "Activities" you will also find the transfer to friends / dealers.
- If you select the payment, you will find a "Cancel" button there.
- Note that this feature is only available a few minutes after payment.
In the next article we show how secure PayPal is.