PC does not recognize DVD - what to do?

In this practical tip, we will tell you what you can do if your PC does not recognize a DVD.

You can do this if a DVD is not recognized

First switch to "Computer". If the drive is shown here, insert the DVD.

• If this is not the case, go to Control Panel> "Device Manager". Find the device from the list and double-click on the name. Check that the device is activated.
• You can use the "Driver" tab and the "Update driver" button to check whether a new driver is available.
• The DVD may also be damaged or scratched. Check them for scratches and damage.
• For safety, you should wipe the DVD briefly with a fine cloth to ensure that it is clean.
• If you have a second drive available, you can test whether the DVD or your drive is damaged.
• If these tips do not help, you should either have the device checked by a specialist or replace it with a new one.