PC doesn't turn off - you can do that
In order for your data to be kept safe, the PC must be shut down properly. If it does not turn off, a Windows update may be responsible. In this practical tip, we will tell you what you can do about it.
PC cannot be switched off under Windows 10
You can fix this error on your computer in just a few simple steps:
- Check if the screen remains active after shutdown. If this is the case, a Windows update can cause a slight switch-off delay.
- However, if the screen turns off or goes into sleep mode, no more activities are carried out on the PC.
- Only switching off via the button on the PC tower helps here. Then you have to choose that "Windows should start normally".
- This problem is often due to the so-called sleep mode. You should therefore deactivate this.
Windows 10: Disable sleep mode
Open the "Control Panel" and switch to the "Power Options".
- Select "Select what should happen when you press the power button" on the left.
- Now click on "Some settings are currently not available". Possibly. you must confirm this process.
- Scroll down here and finally remove the tick from "Hibernate". With a click on "Save changes" this takes effect.
PC cannot be switched off under Windows 7
- Open the start menu and click on "Run".
- Enter "cmd" here and press [Enter].
- To deactivate the sleep mode under Windows 7, you have to enter the following command: "powercfg -H Off". Confirm this with [Enter].
- After that, the problem should be resolved.