Philips TV broken - what to do?

If your Philips TV is broken, you can contact support. We give you tips on how to proceed.

Broken Philips TV - This is the best way to proceed

• You can reach support at 069-66801010 from Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 8 a.m. to 6 p.m. You can also send a mail to Philips or discuss simple problems via chat.
• Depending on what kind of error your television has, the television will be exchanged, repaired or picked up on site - but check your warranty period in advance. Depending on the circumstances, you may have to bear the damage yourself.
• Support usually gives you the message that you will be called back within three days to arrange a pick-up or repair appointment with you.
• If you are not called back or are in a hurry, you can contact Philips partner RTS Service Solutions yourself on 0821-6504420 and make an appointment. To do this, you need the order number that you received from the Philips hotline.

You can also watch TV with your Android phone or iPhone so that you don't look into the tube despite the defective TV. You can watch missed programs in the media libraries of the individual TV stations.