Pixel errors on Amazon Kindle - you can do that

The Amazon Kindle is prone to pixel errors. We explain how the errors come about and what you can do about them.

Amazon Kindle - that's where the pixel errors come from

• The LED lighting of the Amazon Kindle is evenly distributed over the screen using a conductor film.
• If this film is damaged, pixel errors will occur. This happens either during manufacture or as a result of a fall or impact.

Amazon Kindle - Fix Pixel Errors

• If it is actually a pixel error, the problem cannot be solved. You need to replace the Kindle.
• If the problem occurs immediately after purchase, you can assume a pixel error and exchange the device.
• If the error occurred recently, it can also be a display error. Reset the Kindle to factory settings and check if the error is resolved.
• If the pixel error cannot be remedied, you can assert your warranty claim if the warranty has not yet expired.

Replace defective Amazon Kindle

• If you still have a guarantee, you can have your Amazon Kindle replaced.
• To do this, you should contact Amazon Customer Service.

Would you like to buy a new ebook reader? We show you how the various devices performed in the Stiftung Warentest test.