PlayStation 4: no connection to the server - what to do?

A common problem - Playstation 4 cannot connect to the server. Here's how to solve this problem.

Playstation 4: no connection to the server

• First test whether your PlayStation can connect to the Internet. To do this, open "Settings"> "Network"> "Test Internet connection" to ensure that you are connected to the WLAN.
• If this is the case, either the Sony server is overloaded or you cannot connect to the Internet. In this case, make sure that your internet connection is working properly.
• To ensure smooth communication between the PlayStation, the following ports must be enabled in the router or firewall:
• TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479.
• You can find out how to enable these ports in the manual for your router.
• If you are using a wireless connection, connect a LAN cable to your console for testing.
• Check whether there is an update for your console via "Settings"> "System software update".
• The servers may be overloaded. In this case, you can only wait and try again later.
• There may also be a problem with your internet connection or provider. Contact your provider for more information.
• Make sure you have the latest software version of your router installed.
• For other error messages and error codes, you should visit this page from Sony.

This practical tip is based on the Playstation 4 with company goods 1.76. It also often helps to restore Playstation 4 to its default settings.