Pokémon Go: app doesn't start - you can do that
Pokémon Go fans often have problems because the app does not start. This is pretty annoying, but the error can usually be fixed quickly. We show you what you have to do to be able to hunt Pokémon again within a few seconds.
Pokémon Go: This is why the app cannot be started
- The most common reason is bugs: Since the game is brand new, it still faces many difficulties. Due to the worldwide success within a few days, the servers are often so overloaded that the app simply freezes.
- A second, very common reason is the demands on the smartphone: The interaction of GPS, current map material and high-resolution image are often a problem for older smartphones. Therefore, there are errors when loading the game and the app does not want to start properly.
Start the Pokémon Go app: This helps with problems
First, make sure you have GPS turned on and connected to the internet. Then try the following solutions one after the other:
- Open "Settings"> "Apps"> "Pokémon Go" on your smartphone and close the app.
- Then tap on "Storage"> "Clear Cache".
- Then try again to start the game.
- If you cannot open the app again, you will not only delete the cache, but also the data (see picture).
- So the game has been reset. If you now restart the app, you can load the last game from your Google account or the "Pokémon Trainer Club".
For major problems: reinstall the app
If nothing works, you have to completely uninstall Pokémon Go and then download the latest version again.
Exclusive CHIP special: Pokemon Go - tips, tricks & secrets
If you want to learn more about the game hit Pokemon Go: In the CHIP kiosk you will find the exclusive guide, which explains everything you need to know about the hype app on 36 pages.
- In addition to tips and tricks for beginners and professionals, you will find a lot of information, such as how to make a better figure in the arena, how to improve the use of the app and also reduce the immense data consumption.
- In the CHIP kiosk you can download the CHIP guide as a PDF.
On the next page we show you the funniest Pokémon locations from around the world.