Postbank: Set up BestSign
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If you want to set up Postbank's BestSign process, you need both your smartphone and a computer. We'll show you how to do it step by step.
Step 1: Set up BestSign in the Postbank app
With the BestSign process, you can only confirm transfers on your smartphone with a password of your own choosing. TAN numbers are no longer necessary from now on. Depending on the type of smartphone, confirmation is also possible by fingerprint or face recognition.
- Download the Postbank Financial Assistant for iOS or Android.
- Start the app and log in to online banking.
- Close the app and start it again. Before logging in, tap on the "BestSign" category at the bottom left.
- Go to the button "BestSign Settings" and then to "Register BestSign".
- After you have set a password, you will see the Seal One ID above. This is required for the second part of the instructions.
Step 2: Set up Postbank's BestSign procedure on the PC
- Open Postbank's online banking on your computer and log in there.
- Go to "Settings" in the top right and then to "Security Procedures" on the left.
- Select the "BestSign" item and click on the "Add device / Postbank app (financial assistant)" button.
- Enter a name for your smartphone and enter the Seal One ID below.
- If you complete the process, you will receive the activation code by post within the next few days.
- Once you have received the code, you can activate it in the same menu (from step 3).
- You can now use Postbank's BestSign process without restriction.
How do I activate BestSign Postbank?
Log in to your online banking by logging in with your account number and online banking PIN. First click on "Security Procedure" in the menu, then "BestSign". Now follow the instructions on the website to set up your device.
What is a SealOne?
SealOne is a framework for secure digital signatures. So you can clearly identify yourself via software (app) or hardware
What is BestSign Postbank?
At BestSign Postbank you use a digital signature to operate online banking. With the SealOne device you can safely conduct online banking.
Where can I find the Postbank ID?
You must first set up the Postbank ID. To do this, log in to my.postbank.de with your account number and online banking PIN.