Postbank: cashing a check online - is that possible?

You cannot redeem a check online at Postbank, as the original check must be present at the bank. You must therefore send the check to Postbank by letter. We explain how this works and what you have to watch out for so that you don't incur any additional fees.

Submit check to Postbank - you have to be careful

At Postbank, it is not enough to simply put the check in an envelope and send it off. Instead, you need to consider a few things:

• First check that the check is signed.
• The amount of money must also be in numbers and words on the check.
• To be able to submit the check without processing fees, you must fill out a so-called post giro order.
• You can find a form for the post giro order in every Postbank branch.
• You can also get a post giro order using the contact form in online banking, by telephone banking, by fax or by letter.
• If you do not want to use a post giro order, you will find the costs that will be incurred in Postbank's price-performance directory.

Cash check at Postbank

You can then send the check by post to Postbank.

• The address of Postbank is: Deutsche Postbank AG headquarters, Postfach 40 00, 53105 Bonn.
• Make sure that the check is not visible through the letter.
• Alternatively, you can simply go to the nearest Postbank branch and submit the letter there.

In the next article, you will learn how you can change your online banking PIN at Postbank.