PS4 headset not working - what to do?

Many PS4 users complain that the Playstation 4 headset is not working. A simple method usually helps to activate the headset. In our guide you will find out how to do it.

Playstation 4 - use headset

In many forums, PS4 users discuss the included headset. Many complain that although you can hear voices through the headphones, you cannot use the microphone.

• In most cases, this is caused by the following problem: The headset cable is not properly connected to the PS4 controller.
• You have to insert it until it clicks into place. To do this, you have to push in the connector with light pressure (see picture).
• The plug must not simply be pushed in, it must snap into place in the form of a "click" sound.

PS4 headset still does not work

If the method described above does not help, all that remains is the warranty from Sony and the warranty from your dealer. Get in touch and request an exchange of your defective controller or headset.

In this practical tip, we clarify the question of whether you can transfer PS3 trophies to Playstation 4.