PS4: no sound - what to do?

If your PlayStation 4 does not play any sound, there can be a number of reasons. We'll show you how to get sound out of your PS4 again.

PS4 makes no sound - you can do that

If the PS4 is no longer sounding, several problems can be responsible. Below we present possible solutions:

• Are all cables connected correctly and intact? Also check whether the respective connections are still intact and have no defects.
• Also check if the TV volume is turned off or turned down.
• If you have multiple HDMI connections on your TV, try another one.
• You should also replace the HDMI cable once for the test. There may be a defect that you cannot see.
• Your TV's settings may have options that are responsible for the sound output from the PS4. You will find further information in the manual.
• Check if there is an update for the console. Usually these are automatically downloaded and installed - however, look in the settings under "System software update" for an update.
• If you are using a smart TV, you should check whether there is an update here. Detailed instructions on how to update can be found in the manual.

No sound on the PS4: Check audio settings

In addition to the above tips, also check the audio settings for errors:

1. Open the "Sound and Screen" option from the PS4 menu.
2. Then switch to the "Audio output settings".
3. Here you have to "select the primary output port".
4. Make sure that the "HDMI" option is selected here.
5. Here you can also make further settings for the sound.

In the next practical tip you will read what you can do if the picture and sound on the PS4 are asynchronous.