Return PS4 games: you need to know

If you no longer want to play a game on PS4, you can return it. We'll give you all the information in this practical tip.

Return PS4 games - this cannot be returned

Unfortunately, you cannot return the following content:

Top-up cards for your credit in the PSN are excluded from return.
You cannot return pre-orders before the date of publication.
Videos and content from Video Unlimited cannot be canceled.
Each time you make a purchase on the PSN, you will be shown whether you can return the content and how much time you have for it.

If you purchased a game on PS4, it will be downloaded to your console so you can play it.
However, if you are no longer interested, you can return the respective game via this page.
Of course you will get the money back, even if you bought the game on DVD.
Note: The game can only be canceled within 14 days of purchase.
In addition, you must not have downloaded the game on your console yet. Otherwise a cancellation is also not possible.
After returning the game, you will no longer be able to download or install it on the console.
This also applies if you purchase the game again. To play it on the console, you need to create a new user because the return is linked to your account.

In our next practical tip, we'll tell you exactly how to delete games from the PS4.