PS4 doesn't start anymore - it may be because of it
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If your PS4 no longer starts, the shock is great. This practical tip shows you what causes this and how you can get the possible problems under control.
PS4 no longer starts: first aid
At best, the console just didn't turn off properly. Press and hold the power button for around 10 seconds until two beeps appear. You can then switch the console on again.
Solution 1: Check PS4 power connection
Over time, the power cord on the PlayStation 4 may become loose.
- Unplug the cable from the back of the console and then plug it in again.
- The power supply can also give up the ghost over time. Try borrowing the power supply from another PS4 to avoid this error.
Solution 2: rebuild database
If your PS4 does not start, it can also help to rebuild the database. We will now explain how this works:
- Connect a controller to the PS4 using a USB cable and hold down the power button on the console. Do not release the button until you hear the second beep.
- The PS4 now starts in safe mode.
- Select the "Rebuild database" option here and wait until the process has been completed.
- Start problems caused by software problems are solved.
Solution 3: remove dust in the PS4
If you have been using the PS4 for several years or if it is in a very dusty place, dust can cause the start to be prevented. In this case, you should first take care of a rough cleaning of the console. Another practical tip will tell you how to do this with simple aids.
Solution 4: PS4 does not start, but flashes
If your PlayStation 4 no longer starts, but only shows a glowing, pulsating blue light, it is the so-called "Blue Ligh of Death". In some cases there is a more serious error, but in many cases this must be remedied yourself. You can find instructions in the linked practical tip.
Solution 5: repair the PS4
If you still could not solve the problem, only a repair of the console helps. In this case, contact Sony customer service. If the device is still under warranty, the repair is free of charge for you.