PSN download very slow - what to do?

This practical tip shows you what you can do if the speed of your PSN downloads is slow.

PSN: Slow download - you can do that

• First, you should generally check your internet connection. For example, you can run a speed test on a PC and compare the results with your PlayStation. These tips will also help you with problems with your internet connection.
• Use a LAN cable instead of WiFi to connect the PlayStation to the Internet. Due to various interference factors, WLAN connections are almost always more or less slower than wired Internet access.
• In the best case, connect your PlayStation directly to the router with a network cable in order to avoid speed losses due to intermediate stations or DLAN adapters. You should also check that all required ports are enabled.
• However, the cause of slow downloads can also be the PSN servers. Therefore, try to start your download again at a different time - at best outside of peak hours.
• If the problem persists, contact Sony support. You can reach the customer service by e-mail at as well as on the telephone number 0180/6000106 for 60 cents per call from the landline.

In the next practical tip we will show you what you can do when the PSN is completely down.