Right of return for reduced-price goods: You have to know that

Everyone is happy about bargains. But what about the right of return for reduced-price goods if the purchase is not? Price-reduced goods can quickly become expensive if they are left unused in the cupboard.

Exchange reduced-price goods in the department store

Whether or not you can return purchased goods depends on various factors. This also applies to the reduced items.

• If you buy the goods in a conventional shop, you have no right of return according to the law. The principle applies: Bought as seen.
• It is completely irrelevant whether you paid the original price or whether the goods were reduced. A special case is of course damaged or defective goods.
• Most of the time, however, the shops, especially the large retail chains, are very accommodating and take back the unused goods. Often you get your money back, sometimes the shops also create a credit in the corresponding goods value.
• If you bought the reduced items when shopping online, the situation is a little different.

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Exchange bargains at the online shop

When shopping online, you do not have the opportunity to personally view the item. Therefore, the legislature grants you a fortnightly right of return.

• Many online shops, such as Amazon, have even extended the right of return on a voluntary basis. In many online shops, the extended right of return covers a full 30 days.
• The same applies to the reduced price goods that you purchased from an online shop as to all other articles. According to the law, you have a 14-day right of return.
• It is important, however, that you first submit a revocation to the respective online shop and only send the goods back after consulting the online shop. You can find out how to do this on the website of the respective online shop. An email is usually sufficient.
• Who bears the cost of the return is also different from one internet shop to another. According to the law, the shipping companies are not obliged to bear the costs.

In the next article you will read which are the best times to shop in the discounter.