Returns at Zara - you have to consider that

If the goods ordered from Zara don't fit or don't like it - just send them back. The return is not a problem if you consider a few things.

Zara return: you have that much time

The return must be made at "Zara" within 30 days after receipt of the shipping confirmation email.

Zara returns: how to do it

If the return period has not yet expired, you must follow the steps below when returning the item:

• First you have to apply for a return slip. You can do this on the "Zara" homepage under "Login" at the top right and then in the "My Account" section.
• Important: The items of clothing that you send back must be in perfect condition. In addition, all labels must still be attached to clothing.
• Then follow the further instructions to create a return order. As soon as your return has been received by "Zara" and accepted there, you will receive a confirmation email.
• The invoice amount will then be credited to your account in the coming days.

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How to delete your Zara customer account is shown on the next page.