Raiffeisen Bank: Email from the security center - what to do?

If you received an email from the Raiffeisen Bank security center, you were right to be taken aback. We'll show you what mail is all about.

Security center of Raiffeisen Bank: Attention spam mail

• A new security certificate for smartphones is presented in the email, which is believed to come from Raiffeisen Bank. Customers are asked to install the file from the attachment on their smartphones.
• However, this is a spam mail that does not come from Raiffeisen Bank. Behind the file "ELBA-Security Certificate.apk" is a trojan that is supposed to spy on your smartphone.
• Only Android phones are vulnerable and consequently affected. The Trojan cannot be installed on the iPhone.

Spam mail on behalf of Raiffeisen Bank - what to do?

• If you have received such a spam email, you can confidently delete the message. As long as you don't install the file on your smartphone, nothing happens.
• If the app has already been installed, you should search and remove it immediately. Then you have to check your phone for viruses.
• It is not known what data the Trojan reads. Be sure to change the password for your online banking as well as for all other important services.
• If you want to be on the safe side, you can set up your Android phone again. This makes the Trojan history.

In the next practical tip, we will show you which criteria you can use to easily identify spam emails.