Contact Rakuten customer service - so it'll work

In the following practical tip, we will tell you how to contact customer service for "Rakuten" shopping mail order.

Rakuten: Contact customer service

If you order from online shopping retailers, you sometimes have questions about shipping or goods. In such cases you can contact the Rakuten.de support:

• To do this, visit the Rakuten website and scroll to the bottom.
• There you will find the "Customer service" menu item, which gives you various options. For example, you can read through the FAQs or query your order status.
• If you have any questions about the order, you can also call +49 (0) 951/408 391 01.
• You can reach Rakuten by at " ". If you have more specific questions, please contact Rakuten's customer service.