Rakuten: Forgot Password - What to Do?

If you have forgotten the password for your account at the Rakuten.de shopping portal, you can reset it with these instructions.

Forgot password at Rakuten - so reset it

For password-forgotten users, there are now simple methods for generating a new password. You can read how you do it at Rakuten here:

1. Visit the Rakuten website and click on "Login" in the top right corner.
2. In the following window you can try to enter your Rakuten ID or your registered e-mail address and password or you can click on "Forgot password" in the input fields.
3. Then enter your registered e-mail address and click on the green "Request new password" button.
4. You will shortly receive an email with the subject "Your requested information from Rakuten" and a new password.
5. Log in with the new password and change the password in your account settings to a password you have chosen yourself.