Rakuten: Send the goods back - this is how you proceed
If you want to send your goods back to Rakuten, this is usually not a problem. The many different providers on the Rakuten portal make the process somewhat opaque. We will help you further.
Send goods back to Rakuten - you have to do that
To be able to return your goods to Rakuten, you must note the following:
- When shopping online on Rakuten, you have a right of withdrawal of 14 days.
- To make use of this, go to the order status page to obtain the contact details of the provider.
- Then contact the supplier of the goods and write to them that you want to return the product.
- You will receive further information from him and, depending on the order value, also a return slip.
