Redcoon: How to contact customer service
This practical tip shows you how you can contact the "Redcoon" customer service.
Contact Redcoon customer service by phone or live chat
If you have any questions about your order, you can contact Redcoon's customer service either by phone or via chat.
- In the upper area of the Redcoon website you will see the "Contact & Live Chat" tab to the right of the logo. Click on it to see the contact options.
- On the phone number 0 60 21/8 671 671 you can both order from the electronics retailer or address questions to customer service (Mon-Fri: 8 a.m. to 7 p.m., Sa: 9 a.m. to 4 p.m.). Since this is a very "normal" telephone number (ie no 0800 service number or similar), the usual connection costs are incurred.
- Live chat is extremely practical. Here you type your request into a chat window and within a few minutes an employee will discuss your request live with you. This service is available from Monday to Friday, from 8 a.m. to 7 p.m. You don't even have to be registered on the website.
- You can also see an overview of the contact options listed above.
- If you have general questions, you can also use the contact form.
Read here how redcoon returns orders.