Remote desktop connection has stopped working. What to do?

If the remote desktop connection stops working, there can be various reasons. This practical tip shows you what you can do in this case.

Remote desktop connection has stopped working. What to do?

If the remote desktop connection stops working, the best thing to do is to deactivate your firewall:

• Log on to your computer as an administrator or as a user with administrator rights.
• With ping.google.com you can now test whether there is an IP address outside the server. If this works and Ping responds, it may be that a firewall or certain service is blocking the remote desktop connection.
• Now enter "netsh advfirewall set allprofiles state off" as a prompt. How to disable the firewall.
• After the firewall is disabled, test whether the remote desktop connection is working again.

In the next practical tip, we will show you everything about Ubuntu: Setting up remote desktop.