Router-free: meaning and information at a glance

So-called router freedom has been in effect since August 1, 2016. You can find the meaning and all information in this practical tip.

Router-free in Germany - all information

Since August 1, you have had so-called router freedom in Germany when ordering an Internet connection.

• This means that if you are not satisfied with the device that the provider has at your disposal, you can use another device at your own expense.
• If the other router meets the technical requirements, the provider is obliged to ensure that you can access the Internet via this device.
• If you have a normal DSL connection, you can easily enjoy the freedom of the router and choose another router if you want.
• For cable providers, things are a bit more complicated: Unitymedia customers have to contact customer service and store the router's serial number and Mac address there.
• Upon request, Kabel Deutschland customers can obtain the necessary access data so that the new router can function properly.