Number portability to Vodafone

In this practical tip, we will explain how to take a number with Vodafone.

Number portability to Vodafone - you have to consider that

In general, you can only apply for a number to Vodafone if you have signed a mobile phone contract with Vodafone. If you conclude a prepaid contract, it is not possible to take your number with you. In addition, porting to Vodafone is not possible for business customers or framework contracts.
You can then choose from two times when you want to import your old mobile phone number to Vodafone: As soon as your old mobile phone contract ends (see the second paragraph) or immediately, e.g. B. at or after the conclusion of a contract with Vodafone (see also the 3rd paragraph).

If your previous mobile phone number is only to be taken over by Vodafone when your old contract expires, two conditions must be met:

You must first have terminated your previous contract with your provider. In another tip, we explain how you can use e.g. B. can terminate your contract with O2. You will also find a suitable letter of termination here.
You must also apply to Vodafone for porting numbers at the earliest 123 days before or 90 days after the end of your previous contract.
You can send the application for porting numbers by fax to 02102 98 65 75 or by letter to Vodafone GmbH, Customer Care, 40875 Ratingen.

You can apply for a port number (so-called opt-in) to Vodafone before you terminate your contract with your previous partner.

To do this, write an informal letter with the subject "Approval of my mobile phone number (opt-in)" and send it as a registered letter with return receipt to the customer service of your old mobile operator. You should also ask for a response. This will activate your old mobile phone number when you sign a contract with Vodafone.
Attention: The "opt-in" will not cancel your old contract. You should therefore at the same time terminate your current contract in the opt-in letter. A suitable termination template can be found here.
This application is valid for 30 days and only within this period can you request that Vodafone take your number with you.
You can send the application for porting numbers by fax to 02102 98 65 75 or by letter to Vodafone GmbH, Customer Care, 40875 Ratingen.

Another practical tip will tell you how to contact Vodafone customer service.