s.Dating: Delete and cancel your account
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If you want to terminate your account with the dating provider s.Dating, there are a number of things to consider. Deleting your account is not easy. In this article, we will show you how best to proceed and what deadlines you have to meet.
s.Dating: delete account
If you have a free account with s.Dating, you can easily delete it.
- Log in to the s.Dating website with your access data. In the "My Profile" tab, click on "Settings".
- Scroll down to the bottom of this page and find the “Information about my profile” section. Click the link “here” in the text.
- A pop-up window will ask you again if you really want to cancel your membership. If you confirm here with "Unsubscribe", your account is deleted. You will not receive confirmation of this by email.
Cancel paid account at s.Dating
Canceling a paid premium account is more cumbersome.
- You must cancel in writing. As there have been frequent complaints about the dating provider, we strongly recommend sending the cancellation as a registered letter with return receipt.
- The cancellation must contain your email address with which you are registered with s.Dating, or the cipher of the account.
- Send the notice of termination to the following address: Ideo Labs GmbH, Leipziger Platz 15, 10117 Berlin.
- You will not receive confirmation of your cancellation in writing or by e-mail.
- Observe the notice periods. If the contract runs for less than three months, the notice period is one week. If the contract period is three months or longer, you must give three months' notice.
- If you do not cancel in good time, your membership will automatically be extended for the period for which you have concluded a contract. The contract is extended for a maximum of one year.
- Important to know: When you cancel your paid account, your free account is not automatically deleted. So your data remains in the system. So remember to cancel your free membership after the written termination as described in the first section.
Simple and convenient: cancel your s.Dating subscription right here
An easy way to cancel your s.Dating subscription is through our partner subscription alert. All you have to do is enter your personal data in the pre-formulated letter of termination. Then print out the letter and send the cancellation to the specified address. As an option, Aboalarm can even take over the termination entirely for you: The termination service costs either EUR 3.49 or EUR 4.49 depending on the payment method selected. Proof of termination is of course included in the price.
We will show you how to delete your account at Treffpunkt18 in our next practical tip.