Samsung Galaxy S7 won't start - you can do that
If your Samsung Galaxy S7 does not start, you can try different approaches to fix the problem. We'll show you how to get your Galaxy S7 up and running again.
Galaxy S7 does not start: recharge the battery and soft reset
- The battery of your Galaxy S7 may be deeply discharged. Charge your smartphone for at least 30 minutes and then try to start again.
- When switching on, press and hold the power button until the Samsung logo appears.
- If the cell phone cannot be switched on, press the power button and the volume down button simultaneously for 15 seconds. This will trigger a soft reset and restart the phone. Your data will not be deleted.
Samsung Galaxy S7 does not start: Wipe cache partition
- In the event that the Galaxy S7 does not start, there is the function Wipe Cache Partition.
- Press and hold the power and home buttons and the volume up key for a few seconds.
- Release the power button once the device vibrates. Press and hold the home and volume up buttons until you see the recovery menu on the screen.
- Use the volume keys to select "Wipe Cache Partition". Then restart your device using the "Reboot System now" item.
- If the Galaxy S7 still won't turn on, you should contact Samsung Customer Service.
In the next article we will show you how to take a screenshot with your Galaxy S7.